Why Your Sales Training Fails

Sales managers recognize the issue but lack the bandwidth to solve it. Sales managers have evolved from sales coaches to really heavy administrative functions primarily dedicated to forecasting, endless reports, and overall administrative overload. Development takes a backseat.

LEADERSHIP & MANAGEMENTINDUSTRY TRENDS & INSIGHTS

Patrick Mersinger

2/15/20202 min read

Estimates vary, but the money spent on training sales teams is well over a billion dollars a year. Most organizations I talk to say their internal or external sales training and coaching has resulted in minimal gains, and most cases, they have not shown any help. Typically, an outside trainer benefits from the post-training spike for a month, but the sellers return to old habits. No change. No long-term impact. No ROI.

Executives watch the cycle repeat. Sales managers shake their heads. Frustrated sellers nod along. Yet, the same trainers come back year after year.

Hiring the wrong sales trainer is the fastest way to burn cash. Training should not be an event. It should be an evolution.

Why Traditional Sales Training Fails

📉 85% of sales training fails to deliver ROI
📉 80% of new skills disappear within a week
📉 87% of techniques fade within a month

Sales managers recognize the issue but lack the bandwidth to solve it. Sales managers have evolved from sales coaches to really heavy administrative functions primarily dedicated to forecasting, endless reports, and overall administrative overload. Development takes a backseat.

A one-day training session? Easy to schedule. Simple. Convenient. Useless. No reinforcement. No accountability. No real change. But it does check the box for sales training.

So, how do you fix it? You hire someone who gets it right.

What Makes a Sales Training Work? Approach Different?

No check-the-box training. Slow implementation of skills, habits, and collaboration.

1. Custom-Tailored Training – No Cookie-Cutter Approach

Most trainers recycle the same content. If it helps them do more training faster and easier.

🔹What you need to look for:

  • Build a foundation of essential sales concepts.

  • Focus on core skill sets that drive real behavior change.

  • Train sellers from concept to market, making techniques actionable, not theoretical.

The result? A sales team that executes, not just listens.

2. Interactive, Hands-On Learning

Sellers need engagement. A slideshow full of sales tips? Forget it. Learning happens when sellers do the work.

🔹 How to do it:

  • Activate top sellers and new sellers alike.

  • Tap into existing team knowledge, then expand it.

  • Break down skills, fine-tune execution, and reinforce improvement.

The result? Retention skyrockets. Real-world application follows.

3. Keep It Fresh – Change Fuels Growth

Same training. Same voice. Same content. Stagnation. Growth happens when sellers experience new techniques, fresh perspectives, and different challenges.

🔹 How to do it:

  • Rotate in guest speakers.

  • Introduce real-world exercises.

  • Keep training dynamic so it sticks.

The result? Sellers stay sharp. Teams stay engaged. Revenue grows.

4. Accountability – No Escape from Growth

Training without accountability? It is a waste of time. Most trainers vanish after a session with any hope of impact on your team.

🔹 How to do it:

  • Sales reps stay accountable for applying techniques.

  • Sales managers stay accountable for coaching and reinforcing skills.

  • Trainer stays accountable for delivering measurable results.

The result? No backsliding. No lost momentum. Just performance gains that last.

The Bottom Line: Invest in Training That Works

A broken sales training model burns cash. A one-day session fills time but changes nothing. Sellers walk away pumped but powerless.

Do you want real results? You need a fundamental transformation.

🔥 Custom training that fits your team.
🔥 Hands-on learning that sticks.
🔥 A system built for long-term growth, not one-day hype.

Stop wasting money on training that fails. Invest in a process that delivers.